This 12 week part-time course is catered to professionals with experience working on digital projects, UX Designers, Digital managers or Entrepreneurs.
Companies have the need to offer value services constantly to their customers. Currently the market is moving very fast, companies work in a global context but they offer their services locally.
The service design professional is dedicated to mapping the complete experience that exists between companies and their clients, being able to detect opportunities for improvement and coordinate different areas within the company to improve continuously their services.
SERVICE DESIGN EXECUTIVE is a program of specialization in research with users, designed to give students an in-depth vision in this discipline.
Students will learn an effective work process, based on user research, ideation, mapping, prototyping and testing, as well as the implementation of the service in any business sector. We will also work with the “soft skills” necessary to complete a professional profile capable of working in highly complex environments. For example, communication, visual thinking, facilitation of workshops, leadership, management of uncertainty and improvisation.
By the end of the course, students will be ready to start a new career as Service Designer, Freelance or advance in their current professional trajectory.